According to the RTI Act, every authority is legally bound to appoint a Designated Officer for each of the information providing units at central, divisional, district and Upazila at the lowest level in every government and non-government organization who would provide the sought information to the applicants following the regulations and exceptions of the law in exchange of the determined fee.
The Designated Officer (DO) shall render reasonable assistance to the persons seeking information. If a person is unable to make a request in writing, he may seek the help of the DO to write his application.